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Claims Handling
Safaltek is a leading third party claim administration service provider with an extensive industry experience, to deliver a complete claim processing solution. Our unrivaled quality standards combined with an extensive line of services allow us to provide a level of customer satisfaction. We provide all the administrative services tailored to meet our client's specific requirements.

Manage routing of claims and streamline work tasks for all parties involved in the claims process with Claim Administration Solutions. In addition, the solution provides a process-driven, browser-based desktop to automate manual tasks and provide unified access to data and all claims related information, reports and status.

Our Services
Electronic Claim Submission Increases the claim processing speed and accuracy of claim-related information captured.
Automated Document Management System Core claims related documents can be managed by the system and are directly integrated into the process to provide fast access for correspondence with customers, agents, brokers etc
Automated Monitoring Claims which are either active or declined are automatically monitored with proactive escalation based on set of rules specific to organizational standards and policies.
Tele-Registration This module allows you to register valid claims via telephone call. It is user-friendly and works on a query-based system. Based on the script, caller is first identified to ensure that a valid record exists in the system. Tele-Registration
 
Web-enabled Reports Claims Administration System supports seamless reporting of claims across multiple channels to maximize consistency and policyholder satisfaction rate. Web-enabled Reports
Web-enabled Reports
Automation of Business Processes Exclusions, rules, actions are embedded to automate the business processes. There is a proper track of review, recovery, subrogation, settlement activities and decisions to speed up the productivity of adjusters.
Web-enabled Claims Processing Being browser-enabled, employees have a real-time access to claims information.
Claims Administration Solution The system speeds up claims resolution time and improves decision-making process to minimize risk while reducing administration and settlement costs by 20-30%.
 
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